Online op shop volunteer


About the position

We are looking for four volunteers to join our friendly and welcoming online op shop team in Northcote and assist us in managing our online store that has been at the forefront of online op shopping since 2019.

On, we list high-end and designer pieces, collectibles, and antiques which we send to customers across Australia.

Every item we sell through our online op shop raises much needed funds for our multiple programs and services supporting people to exit homelessness and build the life they want to live.

Volunteering at our online store team is not only a great way to make an impact in your community; it is also a unique opportunity for you if you are studying fashion and design or if you are generally interested in working in the retail sector and want to learn from the ground up how an e-commerce platform operates.

Sensory-friendly space

If you are looking for a calm, safe space to volunteer and make a difference, this opportunity is right for you.

Our Northcote office is sensory- and wheelchair-friendly. With a small team of two staff members and no face-to-face customer service, the work environment is generally quiet. Volunteers are welcome to wear headphones and listen to music or podcasts during their shifts.

About Sacred Heart Mission

Every day of the year, Sacred Heart Mission assists hundreds of people who are experiencing homelessness or disadvantage to find shelter, food, care and support. Through our wide-ranging homelessness services, research and innovation we strongly advocate for an inclusive, fair and compassionate community where people can overcome disadvantage and trauma.

Sacred Heart Mission are strong supporters of the Indigenous and LGBTIQA+ community. Everyone is welcome at our table.


  • Sewing, mending and steaming garments,
  • Working with fashion photography,
  • Working with high-end designer fashion,
  • Assisting with postage and online orders,
  • Research the history of designer clothing, collectibles and one-off pieces.


We are looking for people who are available for a 3-4 hour shift, once a week.

To apply

You will need to:

  • Undergo a National Police Check,
  • Provide proof of a Covid-19 vaccination,
  • Review and sign our Covid-Safe plan and Covid-19 Code of Conduct.