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Free collection service

Our free collection service will travel to your home or business to collect donated goods in a timely manner.

We collect your larger donations – for free

Are you looking for a free collection service for your larger donations within the Melbourne region? Our op shops offer just that.

Please note: due to high-demand and limited resources, please allow 48 hours for us to respond to your collection requests.

Collection map

Here’s a map of our preferred collection area. For larger quantities outside this area, please feel free to call us to check our availability.

What we collect

Your generous donation will help us to support people experiencing homelessness and disadvantage – and we thank you for choosing to support Sacred Heart Mission.

Please be aware that items may have to be refused based on the condition and sale-ability of goods as well as compliance with Victorian Consumer Affairs, OH&S and other relevant regulations.

Something to remember

If in doubt about donating an item to one of our op shops, ask yourself “Would I buy that?” If the answer is no, then please bin or recycle it, as unsaleable rubbish is a problem for us and an unnecessary expense.

Items we do not collect:

  • Broken, damaged, stained, dirty or unsaleable items and furniture
  • Mattresses
  • Analog television cabinets /dated entertainment cabinets
  • Baby cots, car seats, nursery furniture
  • Analog TVs and TV units
  • Large desks
  • Text books, encyclopedias
  • Printers, scanners, old computers
  • Curtains, blinds, coat hangers
  • Small quantities of clothes, books or household items
  • Large quantities of office furniture

Request a free collection

Please call us on (03) 8658 1698 between Monday and Saturday, 9:30am – 4:30pm or complete our op shop collection form below (please check our collection map to see if you’re within our pick up areas) :

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