Volunteer at Sacred Heart Mission and you can be part of something bigger, making a real difference for people experiencing homelessness, disadvantage and social exclusion.

Join our volunteer team

Voluntary work is a rewarding activity where you can connect with like-minded people, develop your skills and help to improve the quality of life for all involved. We are committed to ensuring that volunteers across our programs are encouraged, supported, trained and well-informed for mutual benefit.

Sacred Heart Mission has introduced a policy of mandatory COVID-19 vaccination for all staff, volunteers, and contractors within our organisation. This decision aligns with the Victorian Government’s Public Health Orders requiring all residential aged care workers and authorised workers to be vaccinated against COVID-19, and the Mission has taken a policy position to extend this to all staff, volunteers, and contractors.

Learn more about what it’s like to volunteer

View video transcript

Join our op shop family

We talked to six op shop volunteers about their volunteering experience. Hear what Olivia, Julie, Arian, Duong, Hilary, Carol and Paul have to say – and why they recommend you joining our op shop family:

Olivia: I think volunteering is important, especially for organisations such as Sacred Heart Mission, because it allows them to exist.

Julie: Volunteering is so important to me as a single mother and a self-employed person. So for me to be able to spend a few hours giving back to the community is a great thing.

Olivia: I originally started volunteering in the Elsternwick op shop because it was my local op shop. It was just such a nice place to be. Everyone wanted to be there. Everyone was really welcoming and passionate about what they were doing.

Adrian: You get all sorts of characters coming in from overseas, a lot of backpackers, and there’s an eclectic bunch of people that live in the neighborhood here with unusual haircuts and their fashion sense.

Duong: Normally I come in at 10:00 AM and then I ask for the manager to give me some tasks. And then most of the time I hang the clothes, tagging, and then taking them out to the store and people can start to buy them.

Hilary: I do four hour shift and I spend most of my time on the floor. Sometimes I do the cash register, but most of the time I’m putting more things on the racks, tidying up the racks, tidying up the shoes.

Carole: It’s a great way to keep yourself involved in your local neighborhood. Brunswick Street is the most fantastic street – it’s just full of surprises.

The biggest surprises is this shop, it’s great. It’s just the best.

Olivia: I think volunteering has changed me in a lot of ways. It’s introduced me to a lot of people that I otherwise wouldn’t have interacted with or gotten to know.

Hilary: I really think that this will be something I’ll do for many, many years to come.

Julie: Volunteering – just do it. It’s fantastic. Makes you feel good.

Paul: It gives you acceptance. It gives you an inclusion. It gives you confidence. It’s a real thing. And if you put something into it, you’ll get something back in tenfold.

Our volunteer areas

We offer various volunteer positions including work in our op shops, Meals Program, Aged Care, accommodation sites and health services.

Op shops

Our op shops provide great opportunities for volunteers to use or develop their customer service and retail skills, while helping to raise funds for our services. Open seven days a week, our op shops need an on-going commitment from volunteers to assist with selling as well as stock replenishment.

Meals Program – Sacred Heart Central and Women’s House

Our Meals Program is open 365 days a year and provides much needed nutrition and support to members of our community. As a volunteer, you can work in our fully equipped commercial kitchen to help our chefs prepare and serve hundreds of meals each day.

Please note, following universal infection control and food handling guidelines people completing shifts in the Dining Hall may be required to wear a hairnet or cap, disposable gloves, and a face mask.

We welcome younger volunteers in our Meals Program, but for safety reasons cannot accept volunteers under 15 years of age. Please see our schools volunteering page if under 18 years of age.

Skilled volunteering

Drawing on professional skills in the community through skilled volunteering assists us to maintain and grow our high standard of service to our clients.

We are fortunate to have a number of skilled volunteers who assist with project-specific tasks. Many of our skilled volunteers come from our corporate volunteering partners, who offer their time and expertise in strategy, program analysis and training. Their support adds depth and cutting-edge knowledge to our programs, assisting us to achieve many of our key strategic objectives.

Sacred Heart Community and Rooming House Plus Program

Our Sacred Heart Community and Rooming House Plus Program offer residents community activities to participate in, which volunteers can help organise. Volunteers can assist with art, sporting and leisure activities, attend the weekly residents barbecue or simply provide companionship and conversation to our residents.

Community visitor volunteers get to know residents through fortnightly visits that may include going for a walk, having a coffee, sharing music, reading a book, or just simply having a chat. A friendly face plays a vital role in enriching the lives of the residents who might otherwise feel isolated from the community.

The Wellness Place

Sacred Heart Mission welcomes the assistance of professional practitioners who volunteer their time to provide a range of health and complementary services through our Wellness Place, including massage, physiotherapy, dental checks, counselling and more.

Reception, administration, events and fundraising

Throughout the year we require the support of volunteers in areas such as Fundraising, Business Services, Business Development, Project Management and IT, to name a few. We also welcome the ongoing support of administrators and receptionists to assist Sacred Heart Central, our Wellness Place and Sacred Heart Community.