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Contact Sacred Heart Mission

Monday to Friday, 8am – 4pm

Call (03) 9537 1166

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Everybody is welcome at our table

At Sacred Heart Mission, we welcome and accept people as they are. We recognise everyone’s journey is unique and we work to provide you with support that is effective and carefully tailored to your individual needs.

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Our services Other help resources Common questions

Our drop-in services

Sacred Heart Mission Dining Hall

Nutritious meals, 365 days a year
Support workers
Everyone is welcome

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Visit

87 Grey Street, St Kilda VIC 3182

Open Monday to Friday from 8:30am to 10:30am for breakfast and from 11:30am to 1:00pm for lunch.

On weekends, the Dining Hall is open from 9:00am to 10:30am for breakfast and from 11:30am to 1:00pm for lunch.

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Sacred Heart Mission Women’s House

Duty response
Housing assistance and support
Basic material aid
All women (Cis & Trans) welcome

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Call

(03) 9536 8464

Available from Monday to Friday, 8:30am – 12:00pm

womenshouse@sacredheartmission.org

Visit

65 Robe Street, St Kilda VIC 3182

Temporarily closed due to building works, please call or email us for support.

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If you are in crisis, the free and anonymous website Ask Izzy can connect you with the services you need.

Go to Ask Izzy

If you are experiencing homelessness, you can contact the following services:

Housing and support worker

Speak directly with a housing and support worker in Victoria

Contact details

1800 825 955 24 hours, free call

Launch Housing

Open Monday to Friday, 9am-5pm. We recommend you come earlier in the day if possible

Contact details

122 Chapel Street, St Kilda 3182 Walk-ins welcome

launchhousing.org.au

The Salvation Army Crisis Service

Available daily, including during after hours and on weekends

Contact details

1800 627 727 free call

29 Grey Street, St Kilda 3182 Walk-ins welcome

salvationarmy.org.au

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Find support to access emergency accommodation in Victoria:

Housing worker

Call this Victorian state-wide number to talk with a housing worker and be referred to services and support in your local area

Contact details

1800 825 955 free call

The Salvation Army Crisis Centre

Non-appointment based service for individuals, families and young people who are homeless or at risk of homelessness

Contact details

1800 627 727 Free call

03 9536 7777 24 hours

29 Grey Street, St Kilda 3182

salvationarmy.org.au

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If you are experiencing family violence or abuse, you can find support here:

Safe Steps

Specialist support service for anyone in Victoria who is experiencing or afraid of family violence

Contact details

1800 015 188 24 hours

safesteps.org.au

Sexual Assault Crisis Line

Crisis response for people who have experienced sexual violence

Contact details

1800 806 292 24 hours

sacl.com.au

1800Respect

Support for people impacted by sexual assault, domestic or family violence and abuse

Contact details

1800 737 732 24 hours

1800respect.org.au

No to Violence Men’s Referral Service

Help for men who use family violence to change their abusive and violent behaviour; 24 hours in Tasmania and New South Wales; 9am-9pm Monday-Friday in all other states

Contact details

1300 766 491

ntv.org.au

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The following services specifically support people identifying as LGBTIQA+:

Rainbow Door

A free support service for all LGBTIQA+ people in Victoria, their friends, family and peers, available daily from 10am to 5pm

Contact details

1800 729 367 Calls

0480 017 246 Text messaging

support@rainbowdoor.org.au

rainbowdoor.org.au

Switchboard

Peer-driven support services for LGBTIQA+ people, their families, allies and communities in Victoria

Contact details

switchboard.org.au

QLife

Anonymous and free LGBTIQA+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships; available daily from 3pm to midnight via phone and web chat

Contact details

1800 184 527

Web chat

qlife.org.au

LGBTIQ Legal Service

Free help for LGBTIQA+ people in Victoria with their legal problems, available Monday, Wednesday and Friday from 10am to 1pm

Contact details

(03) 7037 3208

lgbtiqlegalservice@skls.org.au

lgbtiqlegal.org.au

Victoria Police LGBTIQ liaison officers

LGBTIQ liaison officers provide a contact point for LGBTIQA+ community members

Contact details

police.vic.gov.au

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Get help for children and families here:

Child First

Providing children, young people and families across Victoria easier access to the services they need

Contact details

services.dffh.vic.gov.au

The Orange Door

Victoria’s new access point for women, children and young people who are experiencing family violence, or families who need assistance with the care and wellbeing of children. Visit this website to find contact details of your local support service

Contact details

orangedoor.vic.gov.au 24 hours

Child protection

Do you have concerns that a child is at risk of significant harm as a result of abuse or neglect? Visit this website to find the protection intake service that covers the area in which the child lives.

Contact details

services.dffh.vic.gov.au 24 hours

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These services support young adults who are at risk of or experiencing homelessness:

Frontyard Youth Services

A specialist youth service located in Melbourne’s CBD supporting young people to develop pathways out of homelessness

Contact details

03 9977 0077

19 King St, Melbourne VIC 3000 Walk-ins welcome

frontyard@mcm.org.au

mcm.org.au

Launch Housing Youth Support

Launch Housing offer you a way out of homelessness at their homelessness access points in Collingwood, St Kilda and Cheltenham. Walk-ins are welcome from Monday to Friday, 9am to 5pm. Phone support is available 24/7

Contact details

1800 825 955 24 hours, free

68 Oxford St, Collingwood VIC 3066 Walk-ins welcome

122 Chapel St, St Kilda VIC 3182 Walk-ins welcome

11 Chesterville Rd, Cheltenham 3192 Walk-ins welcome

launchhousing.org.au

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If you are experiencing emotional distress, remember: you are not alone! The following services can support you, anytime of the day:

Beyond Blue

Call or chat with a trained mental health professional if you need immediate support

Contact details

1300 22 4636 24 hours

beyondblue.org.au

Lifeline

24 hour crisis support and suicide prevention services for all Australians

Contact details

131 114 24 hours

lifeline.org.au

SuicideLine Victoria

Free counselling and support for people at risk of suicide and anyone experiencing mental health issues

Contact details

1300 651 251 24 hours

suicideline.org.au

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If you are affected by alcohol and other drugs, you can find support here:

DirectLine

Free and confidential alcohol and drug counseling and referral for people living in Victoria

Contact details

1800 888 236 24 hours

directline.org.au

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If you live in Victoria and seek tenancy advice or are at risk of being evicted, contact these services:

Tenants Victoria

Contact Tenants Victoria if you have problems with your landlord or would like to get legal advise for any other tenancy issues. Free advice line available from Monday to Friday, 9.30 am-1.30 pm

Contact details

03 9416 2577

tenantsvic.org.au

Homelessness Advocacy Service

Contact the service for complaints about Victorian homelessness and housing services

Contact details

1800 066 256

8415 6213

chp.org.au

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If you are experiencing or at risk of homelessness, free legal support is available here:

Public Interest Law Clearing House

Free legal assistance and advocacy to people who are homeless or at risk of homelessness (civil matters only)

Contact details

8636 4400 General inquiries

8636 4444 Legal inquiries

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Free and low-cost food and support services in and around Melbourne are available here:

Helping Out Guide

A list of free and low-cost services for food, accommodation, health and wellbeing and legal advice in Melbourne and surrounding suburbs

Contact details

melbourne.vic.gov.au

Community Food Guide

A list of food access programs, services and resources in inner Melbourne

Contact details

melbourne.vic.gov.au

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Helping others

If your friend or family member is experiencing or at risk of homelessness, learn in this short guide how you can support your loved ones in this situation.

Read our guide

More services from the Mission

Meals

Help for women

Housing and homelessness support

In-home help

Our drop-in services

Recommended help resources

More services from the Mission