Home care packages

Elderly male client of homecare talking to support worker

The Sacred Heart Local team currently serves over 100 older people in the Southern and Northern metropolitan areas of Melbourne.

For those older Australians who prefer to stay in their own homes, there are a number of service level responses available to help out with daily living activities that may have become harder for them to manage on their own. Over twenty staff members work to provide care to people living in their own homes – often in public housing and rooming houses.

Given loneliness and social exclusion are significant issues faced by many people who are disadvantaged and ageing, the Sacred Heart Local staff members adopt a relationship-based approach to their work, often going the extra mile.

Each Sacred Heart Local client has their own case manager to coordinate their support, and on average, a staff member visits each person twice a week. People choose the services they receive to best suit their situation and needs. Assistance with cleaning, meals (supplied to more than half the clients), shopping, personal care, transport to appointments, allied health and in-home nursing services are among the most popular.

Sacred Heart Local’s delivery is complex, as these services are provided to people who are disadvantaged or have experienced homelessness, are on low incomes with minimal financial resources, and are socially isolated. Many of the Sacred Heart Local clients are referred from Sacred Heart Central (which incorporates our meals program, Resource Room, case management, ACHA program amongst others) and clients of Sacred Heart Local also access Sacred Heart Community (our aged care hostels) for respite care as required. Sacred Heart Community is also a key referral destination when clients’ support needs can no longer be met.

Read the Frequently Asked Questions on My Aged Care

Aged Care Assessment Team (ACAT)
To access a federally funded aged care services such as Home Care or Residential Aged Care you must first be assessed by ACAT. This assessment will identify the type and level of care a person requires. For the request and assessment contact My Aged Care on 1800 200 422 or at the My Aged Care website.

0136,596Meals served through our meals program over the last year
069,269Hours contributed by our volunteers over the last year
05,740Responses at our Women’s House over the last year
Sacred Heart Mission acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respects to them, their culture and their elders past, present and emerging.


Sacred Heart Mission has always aimed to be a place that embraces a sexuality and gender diverse community; everyone is welcome at our table and we believe a diverse community is good for everyone.