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Sacred Heart Local

NDIS and Homecare

Sacred Heart Local client, Patrick is seated in his mobilty scooter and Sara is walking beside as they have a conversation

Our Sacred Heart Local services launched in March 2017, have expanded our in-home support services throughout the northern regions, and outer south in Casey and Greater Dandenong. The program provides a package of in-home support services for vulnerable and socially isolated individuals living in the community, whether through Home care packages, the Commonwealth Home Support program or NDIS.

Sacred Heart Local was developed to extend our traditional Home Care service, which was available to clients over 65 years of age, to include support to adults aged under 65 years who are eligible for NDIS support packages. This includes clients who were eligible for Home Care Packages, but are now ineligible because of the introduction of My Aged Care assessor portal and a tightening of the age criteria.

As a specialist provider of Home Care Packages (HCP) and now National Disability Insurance Scheme (NDIS) packages for adults, Sacred Heart Local will provide a range of support to eligible clients to maintain their housing and independence in the community. Sacred Heart Local packages will make life easier for disadvantaged community members by providing:

  • Case management or support coordination
  • Meals delivery
  • Assistance with shopping, meal preparation, and self-care
  • Cleaning
  • Assistance with daily living
  • Transport to appointments and activities
  • Social and community participation.

“With the new packages, not only can the Sacred Heart Local team support more people, but they can continue to support clients as they age in their own homes and their needs increase.” - Libby Cross, Sacred Heart Local Manager

We work with people who experience a range of complex issues such as:

  • Mental health conditions (psychosocial disability)
  • Living alone with no family network or limited informal supports
  • Substance abuse
  • Histories of homelessness
  • Trauma
  • Living alone with no family network or limited informal supports
  • Long-term unemployment
  • Hoarding
  • Chronic health conditions
  • Physical and intellectual disability including Acquired Brain Injury (ABI).


Sacred Heart Mission is an experienced and trusted provider of trauma-informed and relationship-based services for people experiencing significant disadvantage and social exclusion. Our work is informed by our evidence-based Journey to Social Inclusion (J2SI) program,and is characterised by reliability, trust, hope for change and perseverance. These qualities are the building blocks upon which our clients/customers can work towards achieving their potential and maximising their choice and control.

Do you know someone who needs Sacred Heart Local? Contact our Client Liaison Officer for more information T: (03) 8530 8300

Read about our NDIS services here

Read about our Homecare packages here

Read our Care Plan FAQs here

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0128,000Meals served through our meals program over the last year
070959Hours contributed by our volunteers over the last year
06,476Responses at our Women’s House over the last year
Sacred Heart Mission respectfully acknowledges the traditional custodians of the land on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal peoples, and to Elders past, present and future.
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