Sacred Heart Mission welcomes your feedback or complaints. All feedback is kept private and confidential.

To leave your feedback or complaint you can:

  • Talk to a staff member
  • Call Sacred Heart Mission on 03 9537 1166
  • Email us This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Fill in an anonymous enquiry form on our website.

You can also make a complaint by calling the following phone numbers:

  • The Disability Services Commissioner: 1800 677 342
  • Office of the Public Advocate: 1300 309 337
  • Aged Care Complaint Resolution Scheme: 1800 550 552
  • Elder Right Advocacy: 1800 700 600
  • Health Services Commissioner: 1800 136 066
  • Victorian Equal Opportunity & Human Rights Commission: 1300 292 153
  • Victorian Ombudsman: 03 613 6222
  • Human Rights Commission: 1300 369 711
  • Department of Education, Employment and Workplace Relations (DEEWR): 1300 363 079
  • Homeless Advocacy Service: 1800 066 256.
0136,596Meals served through our meals program over the last year
069,269Hours contributed by our volunteers over the last year
05,740Responses at our Women’s House over the last year
Sacred Heart Mission acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respects to them, their culture and their elders past, present and emerging.


Sacred Heart Mission has always aimed to be a place that embraces a sexuality and gender diverse community; everyone is welcome at our table and we believe a diverse community is good for everyone.