Mission Champion Callan

24 August 2020
Op shop volunteer Callan

There’s something about Callan; from his infectious humour and love of sharing a good joke with staff and customers alike, to his heartfelt honesty and empathy for those around him.

The 21-year-old says volunteering at our Preston op shop has helped him overcome social anxiety, as well as smash any stigmas he has experienced from other people while living with autism.

“I like engaging with customers and volunteering has helped me build my social skills,” Callan says.

“Volunteering has helped me engage with people”

“Before, when I started, I had bad social anxiety which I still kind of get to a lesser extent and I’m also on the spectrum as well but volunteering has helped me to engage with more people.

“I love silly humour which is not offensive, like the Mighty Boosh, and enjoy making jokes with customers to try to start a conversation with them and see where it leads.”

Callan initially visited the op shop to complete 10 hours of community service, as part of his university assessment for his childhood education studies – but he never left. He says volunteering has helped build his confidence and be comfortable in his own skin.

“It has made a very big difference in the past year and in my job as well – I really find I’m in my groove and socialising when I’m volunteering,” Callan says.

“For me, I think, a lot of people who I’ve volunteered with, they have had it rough in their own ways, their own struggles and everyone kind of gets each other, on the same wavelength, which I haven’t had before; they’ve been very welcoming to me.”

“Labels shouldn’t be what defines a person”

The feeling is mutual amongst his colleagues, who also reflect Callan is part of the tribe at the Mission; adding they enjoy his exuberance.

“We love Callan’s ‘on point’ banter, great sense of fun and values he brings to our shop,” Jacob Miller, Preston Store Coordinator says.

”He has no hesitation in mentoring other volunteers or coming in to do additional hours if needed; he has top customer service.”

Callan, who also works at a gym providing sensory friendly activities to kids, says people ‘don’t need to understand autism’.

“You need to understand the person you’re talking to,” he says.

“Labels shouldn’t be what defines a person; about whether they’re verbal or non-verbal. Learn about people with autism, what their needs are and how to accommodate them – get to know someone with autism and ask questions about how to help and support.

“Everyone, no matter what their background, deserves respect.”