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Spotlight on the Volunteer Department

Spotlight on the Volunteer Department

15 May 2019

We rely on the generous support of 1013 individuals and 138 groups who help run our services including the Meals Program, 12 op shops, Women’s Services, and Rooming House Plus Program.

Volunteer Coordinator Mizzi Walker says volunteer work can be as diverse as helping with administration tasks, to planning one of our many Mission events.

“Our volunteers, who are part of a team with the same heart, range from 18 to 65 years old and we value the support of every single one them,” Mizzi says.

“National Volunteer Week is about making a fuss of the incredible contribution our volunteers make through this year’s theme; ‘making a world of difference’, which our volunteers certainly do.”

With 1,800 volunteers to manage and various services to keep running, there needs to be a dedicated team on hand and that’s where the Volunteer Department comes in. A team of two full time, one part time, two casual staff and five office volunteers, the department works hard every day to ensure volunteers are recruited, inducted and motivated.

As well as organising information sessions, awards nights and professional training opportunities, the team plan outings to celebrate National Volunteer Week every year. Volunteers will celebrate in 2019 with a cinema outing.

Volunteers are recruited through word of mouth, walk-ins to our op shops, via our website, call outs on Facebook, volunteer information sessions and speaking at schools. Volunteers often join individually or via corporates or school teams.

Voluntary work at the Mission in numbers

  • 1,800 people volunteer with the Mission.
  • They contributed 70,959 hours over the past year.
  • 73% of them are female.
  • 80% of our volunteers are from Australia.
  • 19 is the number of years our longest volunteer has been with us.
  • Helping others is the main reason our volunteers join the Mission.

Volunteer with us

Voluntary work is a rewarding activity where you can connect with like-minded people, develop your skills and help to improve the quality of life for all involved.

If you would like to learn more about how you can use your time or skills to help the Mission, check out our volunteer page and find out about our current volunteer opportunities

Sacred Heart Mission acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respects to them, their culture and their elders past, present and emerging.


Sacred Heart Mission believes that the diversity of abilities, genders, sexualities, relationship identities, bodies and cultures in our community enriches us all and should be celebrated. Everyone is welcome at our table.