Donation FAQs

Your gift will have a big impact on the lives of people living with disadvantage.

Below are some frequently asked questions to help you give with confidence

Please address all cheques to Sacred Heart Mission and post to:

PO Box 1284

St Kilda South

Vic 3182

Giving monthly is one of the most valuable ways you can support the work of Sacred Heart Mission, thank you.

Regular deductions from your bank account can be set up over the phone by calling 1800 443 278, or by using our Account information below to schedule a regular automatic transaction with your bank.

Beneficiary: Sacred Heart Mission Inc

Account Number: 51 55 55 611

BSB: 083-419

Be sure to add your full name in the “description” field when setting up the deposit, so we know who has made the donation. If you require a tax invoice, please notify us via email or phone and include your postal address, the gift amount and date.

Your monthly donation is always under your control, you can change the amount, put your donation on hold, or cancel your gift at any time by calling 1800 443 278.

If you have moved house, have a new phone number or need to change your details for any reason simply contact us by phone or email on 1800 443 278 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

If you want to change the communications you receive, or how frequently you receive them, call 1800 443 278 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

When donating online to Sacred Heart Mission, your card details are securely processes and encrypted. We ONLY store the last four digits of your card number to verify which transaction is yours.

Sacred Heart Mission is required to meet strict data security standards in order to process your donation online. These standards are imposed by the payment card industry, and our compliance is assessed on a regular basis to ensure your payment details are kept safe.

We care about our donors security and privacy, if you would like to learn more please read our Privacy Policy, or contact us by calling 1800 443 278 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Sacred Heart Mission is an innovative not-for-profit organisation providing individualised support and care services to people who are experiencing homelessness and disadvantage. We have developed a reputation as a respected and well-known social services provider that understands homelessness and uses creative, evidence-based solutions to address it.

It is only through the generosity of people like you that we can continue to provide vital services in your community. To find out more about how the individual services we offer, and the impact you can make, please visit our about page.

Sacred Heart Mission is funded through a combination of government funding and community support. The split is roughly 50% through local, state and federal funding and 50% through our op shops and fundraising activities. This varies slightly year on year, depending on government funding priorities.

All operation and overhead costs are wrapped up within individual program area budgets, and total cost associated with delivering each program can be found in our annual report. At Sacred Heart Mission, we understand our impact is the biggest measure of success, and we continuously work towards lowering internal spending while delivering the best possible service to the most marginalised people.

How Sacred Heart operates is on a cash flow basis, so any income received is spent on program areas, or (a small portion) invested through fundraising activities -- all with the goal of delivering our strategic goals. To give you an idea of the effectiveness of the fundraising done at Sacred Heart, in FY2016-17 for every $1 spent $4.70 was raised.

Yes, all charitable donations over $2 are tax deductible for Australian tax-payers.

Receipts will be provided via email for online donations, and via post for all other gifts. For monthly donations, one tax receipt covering the entire financial year, will be posted to you in July.

*All ticketed events, sale of goods, and services are not charitable donations.

Yes, donations that honour the lives of loved ones, or celebrate personal milestones through memorial, or celebratory gifts are a very special and meaningful way to give back to the community. Learn more about making gifts in honor or celebration.

Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Your gift will help some of the most disadvantaged members of your community - please give today.