About the Continuum of Care
With this innovative approach, we are moving away from the traditional ‘one size fits all’ support structures of the homelessness service system, characterised by short-term, standardised support responses and a lack of housing availability.
Key elements of the Continuum of Care
- Quick access to stable housing
- The right level of support at the right time to gain and maintain housing
- Prioritised housing and support for those most vulnerable
- Short-term interventions to prevent first-time homelessness
Housing supply is key to our approach
Of the 7,000 people who came through our Engagement Hubs in 2017-18, the year the CoC was conceived, 900 people sought individual support from Sacred Heart Mission.
Half of these clients had housing that was at risk. With our support, 96 per cent of these people remained housed.
The other half were people without housing and experiencing homelessness; of those only 11 per cent achieved a housing outcome.
Simply put, this 11 per cent outcome was not good enough for us.
We know that without sufficient housing supply, we can’t help our clients achieve a stable housing outcome, regardless of the level of support we provide.
A steady supply of housing stock is the absolute key to the success of the CoC program.
With the announcement of the Big Housing Build in Victoria in late 2020, we now have greater access to affordable housing for some of the most vulnerable people in our community – with a target of accessing 100 properties per year for our clients.
How we’ve supported our community
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