Director of Services

Director of Services

This position is currently vacant.

Reporting to the CEO, the Director of Services will provide leadership and direction for the service design, delivery, and expansion of a diverse range of sectors including housing and homelessness. This role will ensure organisational success in providing best-in-class client care and ensure strategic impact through the expansion of services both geographically and with client cohorts.

This role has six direct reports and oversight of the following departments: Operations (both Service Hubs and Individual Planned Support and Aged Care, Social Impact and Growth, Principal Practice Lead, Service Design and Practice and the Evaluation Learning Centre. The remit covers four service streams including Housing and Homelessness, Health and Wellbeing, Aged Care and Women’s Services.

The role includes significant leadership responsibilities and an expectation to connect with the people who utilise the services offered by SHM.