Seek help

Our services

At Sacred Heart Mission, we welcome and accept people as they are. We recognise that everyone’s journey is unique and we work to provide people with support that is effective and carefully tailored to their individual needs.

Our list of services includes:

If you are experiencing homelessness you can call 1800 825 955 to speak directly with a  housing and support worker.


You can drop in to Launch Housing at 122 Chapel Street, St Kilda 3182 between 9am-5pm Monday to Friday. We recommend you come earlier in the day if possible.


For after hours and weekends you can access the Salvation Army Crisis Service on 9536 7777 or drop in at 29 Grey Street, St Kilda 3182.

A good self-help resource is the Crisis Help Network Melbourne

Other Resources

Emergency accommodation

Victorian statewide number 1800 825 955 (24 hours).

Freecall from a landline or public phone anywhere in Victoria to speak with a housing worker and be referred to services and support in your local area.

The Salvation Army Crisis Centre

Freecall 1800 627 727 (24 hours)

Women's Services

Women's Domestic Violence Crisis Service Freecall 1800 015 188 (24 hours)

CASA Sexual Assault Crisis Line 1800 806 292 (24 hours)

Tenancy Advice

Tenants Union of Victoria (TUV) 9416 2577 Drop in service at 55 Johnston Street Fitzroy

Complaints about homelessness and housing services: Homelessness Advocacy Service (HAS)

Freecall 1800 066 256

Children and Families

Child First - general information can be found on the website:


Melbourne Youth Support Service 9614 3688 (Reverse call charges accepted)

Legal advice

Public Interest Law Clearing House (PILCH) - Homeless Persons' Legal Clinic (civil matters only) General number - 8636 4400 Legal inquiries - 8636 4444


(24 hour counselling support) 131 114


(Drug and Alcohol support) 1800 888 236

0128,000Meals served through our meals program over the last year
070959Hours contributed by our volunteers over the last year
06,476Responses at our Women’s House over the last year
Sacred Heart Mission respectfully acknowledges the traditional custodians of the land on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal peoples, and to Elders past, present and future.
Make a donation