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Two women side by side looking at each other, one with a comforting arm around the shoulders of the other

Our services

At Sacred Heart Mission, we welcome and accept people as they are. We recognise that everyone’s journey is unique and we work to provide people with support that is effective and carefully tailored to their individual needs.

Our services include:

Urgent homelessness support

If you are experiencing homelessness you can contact the following services:

  • Call 1800 825 955 to speak directly with a housing and support worker, or
  • Drop in to Launch Housing at 122 Chapel Street, St Kilda 3182 between 9am-5pm Monday to Friday. We recommend you come earlier in the day if possible.
  • For after hours and weekends, you can access the Salvation Army Crisis Service on 9536 7777 or drop in at 29 Grey Street, St Kilda 3182.

Other Resources

Emergency accommodation

  • Victorian statewide number: 1800 825 955 (24 hours)
    Free call from a landline or public phone anywhere in Victoria to speak with a housing worker and be referred to services and support in your local area.

  • The Salvation Army Crisis Centre: 1800 627 727 (24 hours)
    Free call from landlines. Calls from mobile phones may be charged at a higher rate.

Women's Services

  • Women's Domestic Violence Crisis Service: 1800 015 188 (24 hours, free call)
  • CASA Sexual Assault Crisis Line: 1800 806 292 (24 hours)

Support for people with transgender experience

  • Rainbow Door: 1800 729 367; SMS: 0480 017 246; email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tenancy Advice

Children and Families

  • Child First - general information can be found on the website: 


  • Melbourne Youth Support Service: 9614 3688 (reverse call charges accepted)

Legal advice

  • Public Interest Law Clearing House (PILCH) - Homeless Persons' Legal Clinic (civil matters only): General number - 8636 4400; Legal inquiries - 8636 4444

Counseling support

Drug and alcohol support

0136,596Meals served through our meals program over the last year
069,269Hours contributed by our volunteers over the last year
05,740Responses at our Women’s House over the last year
Sacred Heart Mission acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respects to them, their culture and their elders past, present and emerging.


Sacred Heart Mission has always aimed to be a place that embraces a sexuality and gender diverse community; everyone is welcome at our table and we believe a diverse community is good for everyone.