Need Help?

Our Services

Located on 87 Grey Street St Kilda, our meals program operates 7 days a week, 365 days a year. 
Breakfast is served weekdays 8.30am-10am and 9am-10am on weekends and public holidays.
Lunch is served daily from 11:45am - 1:15pm
 
The Resource Room is open on weekdays from 9am-1pm and offers information and assistance with:
  • Housing and accommodation
  • Physical and mental health
  • Information, support, advocacy
  • Emergency aid 
 
If you are experiencing homelessness you can call 1800 825 955 to speak directly with a  housing and support worker.
OR
You can drop in to Launch Housing at 122 Chapel Street, St Kilda 3182 between 9am-5pm Monday to Friday. We recommend you come earlier in the day if possible.
OR
For after hours and weekends you can access the Salvation Army Crisis Service on 9536 7777 or drop in at 29 Grey Street, St Kilda 3182.
 
A good self help resource is the Crisis Help Network Melbourne  http://www.melbourne.homeless.org.au/ 
 

Other Resources

Emergency accommodation
Victorian statewide number 1800 825 955 (24 hours).
Freecall from a landline or public phone anywhere in Victoria to speak with a housing worker and be referred to services and support in your local area.
 
The Salvation Army Crisis Centre
Freecall 1800 627 727 (24 hours)
 
Women's Services
Women's Domestic Violence Crisis Service Freecall 1800 015 188 (24 hours)
CASA Sexual Assault Crisis Line 1800 806 292 (24 hours)
 
Tenancy Advice
Tenants Union of Victoria (TUV) 9416 2577 http://www.tuv.org.au/ Drop in service at 55 Johnston Street Fitzroy
Complaints about homelessness and housing services: Homelessness Advocacy Service (HAS)
Freecall 1800 066 256 www.chp.org.au
 
Children and Families
Child First - general information can be found on the website:  http://www.cyf.vic.gov.au/
 
Youth
Melbourne Youth Support Service 9614 3688 (Reverse call charges accepted)
 
Legal advice
Public Interest Law Clearing House (PILCH) - Homeless Persons' Legal Clinic (civil matters only) General number - 8636 4400 Legal inquiries - 8636 4444
 
Lifeline
(24 hour counselling support) 131 114
 
Directline
(Drug and Alcohol support) 1800 888 236