Reconciliation action plan

RAP - Our commitment to providing accessible and culturally appropriate services

Auntie Jacko and Leanne standing at Women's House under the Womin djeka plaque

Our Reconciliation Action Plan (RAP) commits to providing accessible and culturally appropriate services to Aboriginal and Torres Strait Islander People

In 2013 Sacred Heart Mission formed a project group to work on a Reconciliation Action Plan (RAP). The aim of the RAP is to acknowledge the need for the organisation to build stronger relationships and trust with the Aboriginal and Torres Strait Islander community.

Sacred Heart Mission wanted input from these diverse cultures to learn how to make our services more accessible to peoples of these communities, who have experienced trauma including cultural genocide and displacement and the social exclusion and disadvantage caused by predominate white European settlement of Australia.

Data gathered by our client service areas show up to 10 per cent of people accessing our services identify as Aboriginal or Torres Strait Islander. The organisation felt it was important to be welcoming; but also to be better able to offer culturally suitable responses, take culturally informed actions where appropriate; and to develop these responses and actions in consultation with Aboriginal and Torres Strait Islander communities. To echo the ethos of the RAP program, we need to turn our good intentions into informed and real actions.

As part of the Reconciliation Action process, we have developed a plan that documents what we will do within capability to influence social policy and responses and to contribute to reconciliation in Australia. The RAP was signed by our CEO Cathy Humphrey and endorsed by Reconciliation Australia in December 2013. Implementation continues and we review our progress on an annual basis. 

View some of our RAP activity here:


Sacred Heart Mission acknowledges the Kulin Nation as the Traditional Owners of the land on which we operate. Sacred Heart Mission commits to providing accessible and culturally appropriate services to Aboriginal and Torres Strait Islander People.

Our Reconciliation Action Plan

Click here to download our complete Reconciliation Action Plan (RAP).

Visit Reconciliation Australia to learn more about how we can achieve full reconciliation.

Find out more about pdf Aboriginal and/or Torres Strait Islander people at the Sacred Heart Mission. (732 KB)

0125,929Meals served through our meals program over the last year
096,000Hours contributed by our volunteers over the last year
07,012Responses at our Women’s House over the last year
Sacred Heart Mission respectfully acknowledges the traditional custodians of the land on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal peoples, and to Elders past, present and future.
Make a donation